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Managed ICT Services

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Key facts

Framework Number: Y18018

Framework Period: 01 November 2018 - 31 October 2022

PCR15 Contract Arranged by: KCS Procurement Services

Last Updated: 11 July 2022

Framework scope

In accordance with the best procurement practise, EU and UK Procurement Directives and Regulations, Kent County Council via KCS Procurement Services has created a national framework agreement for the supply and delivery of Managed ICT Services.

This framework fulfils the requirement for the supply of managed ICT services. This includes partial
or fully managed service, remote and onsite support, cloud services, web filtering & safeguarding
and maintenance.

What are the benefits of using this framework?

  • This framework is fully compliant with the Public Contracts Regulations 2015.
  • Authorised participants can re-open competition within the framework, removing the need for a full tender exercise or lengthy supplier evaluation each time they have a managed ICT service requirement, saving time and costs associated with procurement exercises.
  • Direct award capability gives you a quick, easy and PCR-15 compliant route to procurement.
  • The terms and conditions are safe and designed to protect you.
  • Free and full support on using the framework through the KCS Procurement Services team.
  • You are able to benefit from aggregated spend and lower pricing based on the value of the overall contract, even on low spend orders.
  • The framework will be managed and monitored by KCS Procurement Services (acting for Kent County Council) on behalf of our customers and your views and requirements will be taken into account when reviewing and developing the contract.

Who can use this framework?

All public bodies have access to this agreement but may only do so with the agreement of the contracting authority. Those organisations who may wish to access this agreement will be members, affiliates and associates of the CBC Group, the Police service, the Fire service, the NHS & NHS Trusts, third sector organisations, academic centres (including academies), publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands and Northern Ireland. The agreement is also open for use by all other local authorities and public sector bodies.

Awarded Suppliers

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Contact an expert

GK Bawa

Framework Manager


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Managed ICT Services User Guide