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Bus Shelters, Real Time Passenger Information (RTPI) and Associated Services

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Key facts

Framework Number: Y22030

Framework Period: 01 February 2023 - 31 January 2027

FTS Contract Arranged by: Procurement Services

FTS Contract Notice:
2022/S 000-031083

FTS Award Notice:
2023/S 000-014033

Last Updated: 15 August 2025

General Enquiries:
Callum Thompson

Public Sector Engagement:

pscustomerenquiries@csltd.org.uk

Bus Shelters, Real Time Passenger Information (RTPI) and Associated Services User Guide

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Framework Scope

Bus Shelters and Associated Services framework includes the provision of Bus Shelters, Canopies and walkways, real time passenger information systems and associated services. 

What are the benefits of using this framework?

  • Proud part of CSG which serve over 16,000 customers globally and generates gross revenue of £657m.
  • All our frameworks are free to access.
  • This framework is fully compliant with the PCR 2015.
  • Authorised participants can re-open competition within the framework, removing the need for a full tender exercise or lengthy supplier evaluation each time they have a Bus Shelters, Real time passenger information (RTPI) and Associated services requirement, saving time and costs associated with procurement exercises.
  • Direct Award giving you a quick, easy and PCR 2015 compliant route to procurement.
  • The terms and conditions are safe and designed to protect you.
  • Free and full support on using the framework through the Procurement Services team.
  • You are able to benefit from aggregated spend and lower pricing based on the value of the overall contract, even on low spend orders.
  • The framework will be managed and monitored by Procurement Services (acting for Kent County Council) on behalf of our customers and your views and requirements will be taken into account when reviewing and developing the contract.
  • Social value is an increasingly important way in which we look to support our customers and communities throughout the UK. Social value has a scoring weighting within every single new framework, so we can be certain that we are awarding suppliers who are committed to contributing to communities.

Who can use this framework?

All public bodies have access to this agreement but may only do so with the agreement of the contracting authority. Those organisations who may wish to access this agreement will be members, affiliates and associates of the CBC Group, the police service, the fire service, the NHS & NHS Trusts, third sector organisations, academic centres (including academies), publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands and Northern Ireland. The agreement is also open for use by all other local authorities and public sector bodies. Full details of the classification of potential participating authorities and customer’s geographical areas and organisation classifications are detailed in the FTS Notice.

LOT 1

Bus Shelters and Associated Services

This LOT is for the supply of bus shelters, canopies, and walkways:

  • Bus Shelters
  • Bus stations
  • Canopies and walkways
  • Trolley and cycle shelters  

Made from but not limited to the following materials:

  • Aluminium
  • Bamboo 
  • Eco-friendly
  • Fabric
  • Glazed
  • Hardwood (FSC® Forest Stewardship Council Certified)
  • Polycarbonate 
  • Stainless steel
  • Timber
  • Toughened glass
  • 100% recycled plastic

Associated services - may extend beyond the scope of the Services purchased and may include, but not be limited to; 

  • Branding  
  • Bus stop infrastructure   
  • Design and planning  
  • Sustainable products i.e. green roof/sedum options 
  • Electricity connections and wi-fi   
  • Managed service solution 
  • Installation    
  • Integration – with in situ shelters/RTPI 
  • Maintenance, cleaning and upkeep 
  • Project management  
  • Refurbishment of existing infrastructure 

 

LOT 2

Real Time Passenger Information Systems (RTPI) and Associated Services

Real Time Passenger Information (RTPI) is a means of providing electronic travel information to users of public transport in “real time” via a range of sources. Enabling better journey planning, minimising delay, and improving communities access to information on public transport. 

Our awarded suppliers are to be able to offer a wide range of different displays suitable for:

  • Bus stops  
  • Bays 
  • Terminals 
  • Onboard vehicles 
  • Stations  
  • Vehicles 
  • Control rooms 
  • Smartphone apps 
  • Web applications