HR Support Services

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Key facts

Framework Number: Y25006

Framework Period: 01 May 2025 - 30 April 2029

FTS Contract Arranged by: Procurement Services

FTS Contract Notice:
2024/S 000-037599

Last Updated: 23 May 2025

General Enquiries:
Teresa Gray

Direct Channel Access:

pscustomerenquiries@csltd.org.uk

Framework Scope

This Framework Agreement will facilitate the procurement of HR Support Services for public sector Customers with the provision of advice, solutions and support where the specialist skills, experience and knowledge are required.

Services that can be procured under this Framework Agreement include but are not limited to:

HR Administration and Payroll Service
HR Advisory Services
Employee Screening
Staff Health and Wellbeing
Total HR Management Service

LOT 1 – HR Administration and Payroll Service

LOT 2 – HR Advisory Services

LOT 3 – Employee Screening

LOT 4 – Staff Health and Wellbeing

LOT 5 – Total HR Management Service

Who can use this framework?

All public bodies have access to this framework with the agreement of the contracting authority (Procurement Services). Those organisations who may wish to access this framework will be the police service, the fire service, the NHS & NHS trusts, third sector organisations, academic centres (including academies), publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands and Northern Ireland.

The framework is also open for use by all other local authorities and public sector bodies. Full details of the classification of potential contracting bodies and end user’s geographical areas and organisation classifications can be found in the FTS notice.

LOT 1

HR Administration and Payroll Service

This LOT covers the provision of HR administration and payroll Services to help support organisations with managing their workforce effectively whilst ensuring compliance with legal and regulatory requirements, including but not limited to;

Benefits administration
Compliance and reporting
Employee lifecycle management, including onboarding and offboarding
Employee records management
Employee relations
Flexible working
Health and safety administration
HR Information Systems (HRIS) management
Leave administration
Payroll administration
Pension administration
Performance management
Recruitment support
Time and attendance management
Training and development support

LOT 2

HR Advisory Services

This LOT covers the provision of HR advisory services to help support organisations with navigating complex HR matters whilst ensuring compliance with employment laws and best practices, including but not limited to;

Gender/ethnicity pay gap analysis
HR and employment matters including, but not limited to:
Bonus and incentive schemes
Change management and redundancy
Contract changes
Data protection
Disciplinary and grievance procedures
Ill health and absence management
Job evaluations
Maternity and paternity leave
Performance management and capability
Reward strategy
Safeguarding and managing allegations
TUPE processes
Workplace mediation and conflict resolution
HR investigations
Organisational change
Pay/benefit benchmarking
Training and development

LOT 3

Employee Screening

This LOT covers the provision of a range of employee screening Services to help support organisations during the hiring process whilst ensuring compliance with laws and regulations, including but not limited to;

Criminal record checks
DBS checks
Employment history and gap analysis
Identity checks
Reference checks
Right to work checks
Social media checks

LOT 4

Staff Health and Wellbeing

This LOT covers the provision of a range of staff health and wellbeing Services to help support organisations with creating a healthier, happier, and more productive workforce, including but not limited to;

Financial wellbeing