ICT Managed Services & Consultancy

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Key facts

Framework Number: Y23038

Framework Period: 01 May 2023 - 30 April 2027

FTS Contract Arranged by: KCS Procurement Services

Last Updated: 11 April 2024

What are the benefits of using this framework?

  • All our frameworks are free to access
  • This framework is fully compliant with the Public Contracts Regulations 2015
  • Customers can re-open competition within the framework, removing the need for a full tender exercise or lengthy supplier evaluation each time they have an ICT managed services requirement, saving time and costs associated with procurement exercises.
  • Direct award capability gives you a quick, easy and PCR-15 compliant route to procurement.
  • The terms and conditions are safe and designed to protect you
  • Free and full support on using the framework through the Procurement Services team.
  • You are able to benefit from aggregated spend and lower pricing based on the value of the overall contract, even on low spend orders.
  • The framework is managed and monitored by Procurement Services (acting for Kent County Council) on behalf of our customers and your views and requirements will be taken into account when reviewing and developing the contract.

Who can use this framework?

All public bodies have access to this framework with the agreement of the Contracting Authority. Those organisations who may wish to access this framework will be members, affiliates and associates of the CBC Group, the Police Service, the Fire Service, the NHS & NHS Trusts, third sector organisations, academic centres (including Academies), publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands and Northern Ireland. The framework is also open for use by all other local authorities and public sector bodies.



ICT Managed Services

  • ICT managed services include:
    • ICT Support and maintenance
    • On-site support
    • Remote support
    • Annual health check
    • Pre Ofsted check
    • Routine maintenance
    • MIS support
    • Training
  • ICT strategy and planning
  • Connectivity
  • Cloud solutions
  • Safeguarding and security
  • Strategy and planning
  • Data storage and back up
  • Networking solutions
  • ICT infrastructure
  • Consultancy


ICT Consultancy Services

Technology and associated and related disciplines, including but not limited to:

  • Audit
  • Assessment
  • Design
  • Consultancy and support
  • Configuration support
  • Cyber security
  • Discovery and analysis
  • Planning strategies
  • Project scoping
  • Project management
  • Programme management
  • Cost modelling
  • Operational modelling
  • Procurement and supply
  • Risk management
  • Opportunity management
  • Policy reviews and advice
  • Cloud solutions
  • Server solutions
  • Software
  • Hardware Infrastructure
  • Data protection
  • Process mapping and optimisation
  • Risk assessment/management
  • Risk mitigation
  • Security
  • Cost analysis
  • ICT digital strategy development
  • Disaster recovery
  • Individual specialists and or team of consultants
  • ICT architecture
  • Quality and testing
  • ICT operations and infrastructure
  • Conception development
  • Innovation
  • Project implementation
  • Systems
  • Maintenance
  • Servicing
  • Testing
  • Support
  • Research, (data and analysis based objective recommendations)


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Contact an expert

Mujammel Hussain

Direct Channel Executive


ICT Managed Services & Consultancy User Guide

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